(iii) whether you agree or not with the statement of the production director. (3 marks)

(iii) whether you agree or not with the statement of the production director. (3 marks)

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(ii) Service quality; and (7 marks)

(ii) Service quality; and (7 marks)

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(c) Explain how the introduction of an ERPS could impact on the role of management account

(c) Explain how the introduction of an ERPS could impact on the role of management account

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(iv) critiques the performance measurement system at TSC. (5 marks

(iv) critiques the performance measurement system at TSC. (5 marks

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