(ii) Service quality; and (7 marks)

(ii) Service quality; and (7 marks)

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(c) Explain how the introduction of an ERPS could impact on the role of management account

(c) Explain how the introduction of an ERPS could impact on the role of management account

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(iv) critiques the performance measurement system at TSC. (5 marks

(iv) critiques the performance measurement system at TSC. (5 marks

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(d) Evaluate the circumstances in which a government can act as an aid to business perform

(d) Evaluate the circumstances in which a government can act as an aid to business perform

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