题目内容：
Task Sheet lA：Business communication：the importance of communication in business
B：Customer relations：how to set up an effective customer services system
C：Advertising：how to advertise a new product effectively
Task Sheet for Candidate B
Task Sheet 2
A：Recruitment：how to ensure that job advertisements attract appropriate applicants
B：Staff management：the importance of assessing staff performance effectively
C：Career planning：the possible steps in career planning
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