(b) Describe five major barriers to good communication. (10 marks)

(b) Describe five major barriers to good communication. (10 marks)

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(ii) how effective delegation might be achieved; (6 marks)

(ii) how effective delegation might be achieved; (6 marks)

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(iii) problems with delegation; (4 marks)

(iii) problems with delegation; (4 marks)

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