简答题：A What is important when...?Recruiting suitable staffQualif

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题目内容：
A What is important when...?
Recruiting suitable staff
Qualification
Professional experience
Personality
B What is important when...?
Dealing with consumer's inquiry
Product knowledge
Attitude
After-service
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Conversation Two(Questions 5—8)·Look at the note below．·You

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•Look at the note below．•You will hear a man making on appointment．Making an Ap

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