单选题：How can the most effectiv.e complaint be made?

题目内容：
How can the most effectiv.e complaint be made? A．Showing the fault item to the manager.
B．Explaining exactly what is wrong with the item.
C．Saying firmly that the item is of poor quality.
D．Asking politely to change the item.

参考答案：
答案解析：

According to the first paragraph of the passage, the author

According to the first paragraph of the passage, the author considers which of t

分类：公共英语五级  题型：单选题
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The phrase" talking shop" ( Line 4, Para. 6) probably means_

The phrase" talking shop" ( Line 4, Para. 6) probably means__________ A．talking

分类：公共英语五级  题型：单选题
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