题目内容:
说明:假如你是李明(中国籍),去云南旅游。于2008年8月8日入住香格里拉宾馆4502房间,8月18日离开。临走时被邀请填写一份问卷调查表。内容如下:1.对宾馆的总体管理和服务感到满意;
2.美中不足是因宾馆地处山间,交通不便,周围的商业购物中心较少,建议宾馆能提供免费班车接送客人来往商业区和宾馆之间,或能和租车公司联系,为客人提供租车服务。
Words for reference:
购物中心 shopping center; 班车 shuttle bus;
QUESTIONNAIRE
To improve the quality of our service, we would be grateful if you'd complete the following questionnaire. Name :____________ Nationality :____________Room number: ___________
Check-in Date :____________ Check-out Date:____________
Did you receive warm welcome and polite service when you arrived?
____________________________________________
Are you satisfied with the room service of our hotel?
____________________________________________
How do you think of our health facilities?
____________________________________________
Please give your impression of our restaurant service.
____________________________________________
Have you any other suggestions to help us make your stay more enjoyable?
__________________________________________________________________________
Shangri-La Hotel
General Manager
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