(b) Briefly describe the way in which a ‘person specification’ differs from a ‘job descrip

(b) Briefly describe the way in which a ‘person specification’ differs from a ‘job descrip

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(c) Describe the purposes for which a person specification might be used. (4 marks)

(c) Describe the purposes for which a person specification might be used. (4 marks)

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(b) Describe the content of a reference. (5 marks)

(b) Describe the content of a reference. (5 marks)

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(b) Describe five major barriers to good communication. (10 marks)

(b) Describe five major barriers to good communication. (10 marks)

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