(e) Job instruction. (3 marks)

(e) Job instruction. (3 marks)

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(b) How can Maslow’s theory be applied to the motivation of staff? (5 marks)

(b) How can Maslow’s theory be applied to the motivation of staff? (5 marks)

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(b) Explain and give examples of assertive behaviour. (7 marks)

(b) Explain and give examples of assertive behaviour. (7 marks)

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(b) Describe the skills that a counsellor should possess. (14 marks)

(b) Describe the skills that a counsellor should possess. (14 marks)

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