(b) Explain and give examples of assertive behaviour. (7 marks)

(b) Explain and give examples of assertive behaviour. (7 marks)

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(b) Describe the skills that a counsellor should possess. (14 marks)

(b) Describe the skills that a counsellor should possess. (14 marks)

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(c) Briefly describe three advantages to Bailey’s of counselling. (3 marks)

(c) Briefly describe three advantages to Bailey’s of counselling. (3 marks)

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(ii) job enlargement; (5 marks)

(ii) job enlargement; (5 marks)

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(iii) job enrichment. (5 marks)

(iii) job enrichment. (5 marks)

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