题目内容：
根据以下材料，回答题“Whenoneofthedoctorscriticizes(批评)me，Igetdefensive：Ifeellikeachildagain，beingscolded．andlwanttoexplainthatl’mnotwrong．”saysViola，anurse．Thisisacommonreaction(反应)tocriticism，butnotagoodone．Therearebetterwaysofdealingwithcriticism．
(1)Trytobeobjective(客观)．WhenSolwascriticizedbyhisnewemployerfornothavingmadeasale，Sol’sreactionWastofeelsorryforhimself．“IhadputeverythingIhadintomakingthatsale，”Solsays，“andIfeltthatIhadfailedasaperson．Ihadtolearnthroughexperiencenottoreactlikethattoeachfailure．”
(2)Taketimetocooldown．Ratherthanreactingimmediatelytocriticism，takesometimetothinkoverwhatwassaid．Yourfirstquestionshouldbewhetherthecriticismisfairfromtheotherperson’sposition．Theproblemmaybeasimplemisunderstandingofwhatyoudidoryourreasonsfordoingit．
(3)Takepositive(积极的)action．Afteryoucooldown，considerwhatyoucandoaboutthesituation．Thebestanswermaybe“nothing”．“Ifinallyrealizedthatmybosswashavingpersonalproblemsandtakingthemoutonmebecauselwasthere，”saysSheila．“Hiscriticismsdidn’treallyhaveanytllingtodowithmywork，sonothingIsaidordidwasgoingtochangethem．”InSheila’scase，thebestwaytodealwithitwastoleaveherjob．However，that’sanextremereaction．Youmaysimplyexplainyouropinionwithoutexpectinganin—depthdiscussion．Youmayevendecide．thatthebattleisn’tworthfightingthistime．Thekey，inanycase，istohaveareasonableplan．
WhenSolwascriticizedbyhisemployer，he． A．arguedbitterlywithhisemployer
B．wasangryandgaveuphisjob
C．wassorryforwhathedid
D．wassadandself-pitying
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答案解析：